You can return an item within 15 days of its delivery. To be eligible for a return, the item must be unworn, unused, and unwashed, with the tags intact and in its original packaging.

To initiate a return, please email us at info@gabrielamichele.com and include your order number and reason for return.

Items must be returned in perfect condition and in their original packaging for a full refund. Once we receive the item and verify that it’s in excellent condition, we will approve it and issue a refund. Refunds will be credited to the original payment method within ten business days.

Exceptions / Non-returnable items

Items that have already been worn, damaged, missing tags, and not in the same condition as when shipped cannot be returned.

Exchanges

If you want to exchange an item, please return your original order and place a new order for the desired items. 

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags intact, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

To be eligible for a full refund, items must be returned in perfect condition and their original packaging. Once we have received the item and verified that it’s in perfect condition, a refund will be approved and issued. Refunds will be credited to the original payment method within 10 business days. 

Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your refund, please contact us at info@gabrielamichele.com.