FAQs
Orders
How fast are orders processed?
Orders are processed within 2 to 3 business days after submission. We aim to handle orders as quickly as possible. Orders submitted on a holiday will be processed on the following business day.
How can I cancel an order?
To cancel your order, please email us at info@gabrielamichele.com and include your order number. We will do our best to accommodate your request, provided the order has yet to be shipped.
The item I want is not available. What should I do?
If an item is out of stock, please subscribe to our newsletter for pre-order updates and availability.
Returns & Exchanges
How can I return an order?
You can return an item within 15 days of its delivery. To be eligible for a return, the item must be unworn, unused, and unwashed, with the tags intact and in its original packaging.
To initiate a return, please email us at info@gabrielamichele.com and include your order number and reason for return.
Items must be returned in perfect condition and in their original packaging for a full refund. Once we receive the item and verify that it’s in excellent condition, we will approve it and issue a refund. Refunds will be credited to the original payment method within ten business days.
Can I exchange an order?
If you want to exchange an item, please return your original order and place a new order for the desired items.
Can't find what you're looking for?
Please email us at info@gabrielamichele.com